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Delivery

Delivery charges are based on the size and weight of parcel and are displayed at the checkout stage. The majority of stock items are sent via Royal Mail 2nd Class Tracked Post, please contact us if you require an urgent delivery/signed for service.

Every effort will be made to dispatch your order within 3 working days of the order being placed, unless otherwise stated on the individual product information.

Returns

 

We hope that you are happy with your purchase, but if you wish to return an item to us, please contact us within 14 days of receiving the item. If a return is agreed, please package the item well and return to us in the same condition as it arrived. Orders will be refunded in the manner they were paid for.

Please be aware that Made To Order items are non-returnable.

 

The cost of returning goods will be borne by you unless the goods are faulty.

 

This returns policy does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the manufacturer, failure to follow the manufacturer’s instructions, or any alteration, modification or repair carried out without the manufacturer’s approval.

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